Before contacting help desk, please refer to FAQ’s:
Create online service request:
Check your previous service request history:
Note: You will only be able to create refund related enquiry or check previous service request history after you login.
Note: If you wish to withdrawal your membership, please send a withdrawal request including your account information to the help desk email address.
If you withdraw from eTRS Singapore Site & Application, your account will be deleted and can no longer be used. Please be careful when withdrawing your membership.
Email
crc.helpdesk@global-taxfree.com
Phone Number
Monday to Friday 9AM to 6PM SGT
+65 6513 3756
Weekends, Public Holidays and After Office hours
+65 6546 5074
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