Central Refund Agencies and Independent Retailers
eTRS is a voluntary scheme and not all retailers in Singapore operate it. GST-registered retailers may choose to operate the scheme by engaging the service of a Central Refund Agency (“CRA”) or on their own as Independent Retailer (“IR”).
Participating retailers are currently engaged with the following 2 CRAs in Singapore:
| CRA | Contact Numbers / Email |
|---|---|
 |
Tel: 800 101 2813 (Toll Free within Singapore) |
 |
Tel: +65 6221 7058 |
The following retailer(s) is/are operating as IR:
| IR | Contact Numbers / Email |
|---|---|
 |
Tel : +65 6419 0677 (Mr Shajen) Tel : +65 6419 0853 (Ms Rownack) |